Before you begin
How to answer
Answer based on how work happens today, not how it is meant to happen. Use the last 60–90 days as your reference.
You will answer ten questions, one at a time. You will not see your score until the end.
Not present
This is not really happening.
Sometimes
This happens sometimes, but not often.
Often
This happens enough to slow work or add cost.
All the time
This is a normal part of how the business works.